Shipping + Returns
All orders will be send via USPS until otherwise noted. All orders ship 1-3 Priority for all U.S. residents with purchases and any orders over $40 qualify for FREE Priority 1-3 Day shipping. Depending on your rural location it may take up to 3 days and is strictly dependent on USPS. We apologize for any inconveniance this creates for non-U.S. residents as well as during certain times of year with severe weather restrictions. Canada orders take 5-10 days once processed, while with International Orders strictly depend on option chosen during checkout, which are two options for standard shipping or expedited. These depend mostly on your postal service in your country, and typically take 7-12 days. Orders are processed and shipped within 24-48 hours after the order is processed, Monday through Friday. We ship orders only Monday through Saturday 8am - 8pm. If there should be any delay in shipment or if a product is temporarily out of stock we will notify you right away via email or telephone. All pre-orders ship separately once back in stock - on us! If you order more than one item and one or more of your items are backordered, your in-stock item(s) will be shipped first separately to then have backordered/pre-ordered item(s) become available and auto-shipped once back in stock on us. The use of discounts and coupon codes may disqualify an order for free shipping.
All International orders with any pre-order(s) items will ship together once the item(s) arrives back in-stock to help cut down custom fees and a confirmation email will be sent immediately in order to help track your international order. (More information below)
We can ship to all states within the U.S. and most countries globally with some exclusions.
For shipments outside of the continental U.S. we offer USPS shipping services. We regret that we are unable to ship restricted items to these countries based on border custom regulations and may be subject to reimbursement after purchase.
Pre-Order Information: All International orders with any pre-order(s) items will ship together once the item(s) arrives back in-stock to help cut down custom fees and a confirmation email will be sent immediately in order to help track your international order.
Your purchase of items on this website for shipping to any destination outside the United States implies your consent to the following terms (please read carefully):
- Items in your order that are designated for shipment to countries outside of the U.S. are subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The purchaser/recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
- To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier you select (USPS) or your country's customs office.
- When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.
LeVert Beauty's Free Return Policy:
In the instance that you are not 100% satisfied with your merchandise purchase you may return the item within 30 days of purchase for a full refund, excluding applied discounts or value-added gift items when applicable and shipping paid by LeVert Beauty will be adjusted by sender to customer. Open and used items determined by amount used prior to return. Please carefully package items back to us, as a damage fee of $20.00 will occur if products are not packaged properly and damaged once arrived to our office or fulfillment center. We do offer FREE returns for all LeVert Beauties, considering the above mentioned.
How To Return An Item
Please visit our Contact Page and fill out the following inside the message section:
- The Order # or email used for purchase
- Reason for Return: 1.) Not satisfied with the item 2. Defective / Damaged / Incorrect 3. Other
- Preferred Return Payment: 1.) Store Credit 2.) Refund Applied to the card used for the original purchase 3.) Replace
|Then repack the item in its original packaging, if possible, and ship via insured carrier (FedEx, UPS, or USPS Parcel Post). Return items must be postmarked within 30 days of the date your tracking number shows the order was delivered to you.|
Questioning if the item is right for you? Allow one of our Beauty Advisors to help!
We can help with finding the best option for you and your unique coloring, skin type, hair type, texture, eye color, skin tone and much more. Plus, if we don't have what you need we'll be the first to send you in the right direction.
How to Return Promotional and On-Sale Items
When returning an order that qualifies under a promotion (i.e. free shipping, a discount, a gift with purchase) the value of that promotion will be removed, causing a deduction in the refund amount. If returning an item which qualified you for a special offer, please return the promotional item as well, to avoid the value of the item being deducted from your refund. You also have the option of a Refund or you will receive the full value of return for the price you paid when choosing In-Store Credit.
Refunds must be applied to the original payment method used for purchase. You will receive an email confirmation when your return is received and your refund is being processed. Please note that it can take our team up to 48 hours to review and up to 7-10 business days for your refund, depending on your bank.
LeVert Beauty is not responsible for return items damaged or lost in transit.
If you are returning an item because it is damaged or defective or you did not receive the product ordered, we will provide a prepaid return label.
We are happy to help with any needs you may have regarding exchanges, please contact us via our contact form.
Excluded from all global sales and coupon codes are Vintner's Daughter, May Lindstrom Skin and Kypris Beauty per brands requests for all global partners, including LeVert Beauty. Thank you for understanding these high-quality items processes and ingredients .
A BEAUTY EXPERT AT YOUR FINGERTIPS
Contact us about your skin and makeup questions and receive free advice.